Builders:
Please read these updated notes on contacting me, it will make communications much more effective and prevent delays.
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BACKGROUND: When I started my business 35 years ago, the internet and cell phones were not part of peoples lives. 95% of my communications were done by hand written letters. 20 years ago E-mail was 95% of my communications. Today, things continue to evolve, and letters and E-mail are a tiny fraction of my contact with builders. Today, nearly all communications are by text, calls and through my website.
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THE MOST EFFECTIVE COMMUNICATION: Sent me a text to 904-806-8143.
- Always include your name, first and last, and a good time to call you back in texts. Do not assume I know your number. If people forget this, I politely ask.
- Most questions I can answer quickly, but many answers are better delivered on the phone, which also allows follow up questions.
- Pictures are very helpful to my understanding of your question, but send them selectively, if I need more views, I will ask for them.
- Texting works because I can answer when I have short breaks in my schedule, I can send links and photos back, and we both have a written record of the communication.
- Average response time on a text is about 90 minutes.
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PHONE CALLS: My Cell number is 904-806-8143. This is a good way to get in touch with me.
- I don’t always answer, because I spend a lot of the day working, and I do not answer the phone, nor text while driving.
- Be prepared to take notes, I can share a lot of information in a call, to get it all you will need to write it down.
- It is OK to call anytime, but if you don’t get me, please leave a voicemail on the first try. People who call multiple times in one day, but never leave a message are problematic to a one man shop.
- A text follow up message is more helpful than a voicemail.
- I only speak with sober people, period. I’m answering the phone because I want to share my experience with people who are alert and want to understand it. I have no tolerance on this subject, whatsoever.
- I answer about 50% of the days calls as they come in, I try to return all call by the end of the day.
- In phone messages, ALWAYS tell me how late it is OK to call you back, most calls are returned after dinner.
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E-MAIL: This was once very popular, but today is a tiny fraction of communications, to the point where I only look at it every other day. My Email is WilliamTCA@Flycorvair.com.
- Always include your name and phone number in Email, Otherwise I’m being forced to use only email to answer the question, and this slows the response greatly.
- Never send attachments. I have written countless stories explaining that I’m an IT troglodyte, by choice. The reason why my advice on engines is valuable because at thirteen I bought a Honda XR-75 instead of a Radio ShackTandy TRS-80 computer. People who send emails like ” I included a link to my googledrive docs cloud account this the spreadsheet of my portal pass codes and Jpeg files in the C++ language format so you can download it through your IPhone ICloud priemer club membership account” should understand the only thing I really know well on computers is the delete key.
- My response time on most emails is a week.
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FACEBOOK COMMENTS: Although I answer some many general questions on my FaceBook Group “WW Flycorvair”, It is the wrong place to ask a question about a specific order. It works for basic answers many of my experienced guys can cover, but it isn’t a direct outlet for my guidance.
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FB MESSENGER: The only people I have use this are overseas builders who have issues texting. I don’t check it everyday.
- If you are in the US, just send a text instead.
- I can go most of a week without looking at it, I don’t keep the application on my phone.
- Response time is typically several days.
Above, Microphone and Morse key from a B-25, both more effective than a text without a name or an email without a phone number.
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MAILING ADDRESS: My mailing address is:
William Wynne
5343 Airpark Loop West
Green Cove Springs FL.
32043.
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IN PERSON VISITS: ALL VISITS HAVE TO BE APPROVED BY ME IN ADVANCE. I live at a private airpark, and the sign out front explains the no self-invited guests policy. They are also safety reasons for this, you have to cross an active runway to get to my home/hangar. My residence and hangar are just 10 feet apart. Just as customers from your work can not stop by your family’s home without invitation, the same goes here.
- The only visitors I have are active Corvair builders. I do not have enough hours in my day to entertain people who want to “See what Corvairs are about while the kids and wife go to Disney” I’m glad to meet those people at airshows, but when I am in the shop, my job is to serve builders who have already selected the Corvair as their power plant of choice, not the people who might start a build ‘someday’.
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MAKE CHECKS PAYABLE TO: Almost all payments go through my website. Some payments, such as deposits on engines, can be made with a check. These Checks have to be made out to William Wynne not ‘Flycorvair’ The latter is my website and slang term for my work, but I do all legal and financial work in my own name.
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Thank You
William